By using this website, you acknowledge the practices described in this Privacy Policy.
Last updated: 16 July 2026
1. About RentGo Zagreb
RentGo Zagreb is an independent car rental comparison and travel information website. We cooperate with local car rental companies and booking partners to help visitors find suitable rental options in Zagreb and across Croatia.
We do not own or directly operate the rental vehicles displayed on the website. Reservations and rental services are provided by the selected rental company or booking provider.
2. Information we may collect
Depending on how you use the website, we may collect:
- Your name, email address and telephone number when you contact us.
- The content of messages, enquiries or requests you submit.
- Rental dates, pickup locations and other details included in an enquiry.
- Your IP address, browser, device type and operating system.
- Pages visited, referral source and general website usage information.
- Cookie identifiers and privacy preferences.
We do not request payment card, passport or driving licence information through our general contact forms.
3. How we use information
Information may be used to:
- Respond to questions and rental enquiries.
- Provide and maintain website functionality.
- Understand how visitors use the website.
- Improve our pages, content and user experience.
- Prevent fraud, spam, misuse and security incidents.
- Comply with legal obligations.
- Protect our rights, users and website infrastructure.
4. Legal bases for processing
Where European data protection law applies, we process personal data using one or more of the following legal bases:
- Consent: for optional cookies or similar technologies where consent is required.
- Contractual steps: when you ask us to respond to a rental-related request.
- Legitimate interests: to operate, secure and improve the website and communicate with visitors.
- Legal obligation: where processing or disclosure is required by law.
Where processing is based on consent, you may withdraw your consent at any time.
5. Booking and rental partners
RentGo Zagreb may contain booking widgets, search tools and links provided by local rental companies or third-party booking platforms.
When you use these services, the relevant partner may collect information directly from you, including driver details, rental dates, identification information and payment details.
Rental companies and booking platforms process booking information under their own privacy policies and terms. Please review those documents before completing a reservation.
RentGo Zagreb may not receive or store all information entered into a third-party booking system.
6. Cookies and analytics
Cookies are small files stored on your device. They may be used to operate the website, remember preferences, measure performance and understand how visitors interact with our pages.
The website may use:
- Necessary cookies for security and essential website functions.
- Analytics cookies to measure traffic and website performance.
- Third-party cookies connected with booking widgets, maps or embedded services.
- Affiliate cookies used by partners to attribute eligible bookings or referrals.
Where required, optional cookies will be used only after consent. You can change your preferences through the cookie consent tool or your browser settings.
7. Affiliate links
Some links and booking tools on RentGo Zagreb may be affiliate links. We may receive a commission when a visitor follows a partner link or completes an eligible booking.
Affiliate tracking may use cookies or referral identifiers. This does not normally increase the price paid by the customer.
8. Sharing information
We do not sell personal information. Data may be shared with:
- Rental companies when you request assistance with an enquiry.
- Booking partners whose services you choose to use.
- Hosting, security, analytics and technical service providers.
- Email or contact-form service providers.
- Professional advisers or public authorities where legally required.
Providers acting on our behalf should use information only for the agreed purpose and apply appropriate security measures.
9. International data transfers
Some service providers may process information outside Croatia or the European Economic Area.
Where required, international transfers should be protected through recognised safeguards, such as an adequacy decision or approved contractual clauses.
10. Data retention
We retain personal information only for as long as reasonably necessary to answer enquiries, operate the website, maintain security, comply with legal obligations or resolve disputes.
Information may then be deleted, anonymised or securely archived where retention remains legally necessary.
11. Data security
We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Please do not send unnecessary sensitive information through ordinary email or contact forms.
12. Your data protection rights
Depending on applicable law, you may have the right to:
- Request access to your personal data.
- Correct inaccurate or incomplete information.
- Request deletion of information in certain circumstances.
- Restrict or object to certain processing.
- Withdraw consent at any time.
- Request data portability where applicable.
- Submit a complaint to a data protection authority.
We may request reasonable information to verify your identity before responding to a privacy request.
13. Croatian supervisory authority
If you believe that your data protection rights have been violated, you may contact the Croatian Personal Data Protection Agency, known as the Agencija za zaΕ‘titu osobnih podataka or AZOP.
You may also contact the competent data protection authority in your country of residence.
14. Children’s privacy
RentGo Zagreb is intended for travellers seeking car rental and travel information. We do not knowingly collect personal information directly from children through our general website services.
If you believe that a child has submitted personal information without appropriate permission, please contact us so that we can review and delete it where appropriate.
15. External websites
Our website may link to rental companies, booking platforms, maps and other independent services.
RentGo Zagreb does not control the privacy practices or security of external websites. Their own privacy policies and terms apply when you use their services.
16. Changes to this Privacy Policy
We may update this Privacy Policy when our website, partners, technology or legal obligations change.
The latest version will be published on this page with a revised update date.
Contact us about privacy
To ask a question about this Privacy Policy or exercise your data protection rights, please contact RentGo Zagreb through the contact form available on rentgozagreb.com.
Questions about a booking, payment or rental agreement should be sent directly to the rental company or booking provider responsible for the reservation.